Macro CoreDelete your Macro Core account
You can delete your Macro Core account and the data stored with it at any time. It is free and you don't need to give a reason.
In the app
- Open Macro Core and go to Settings.
- Tap Account.
- Tap Delete Account and confirm.
Without the app
If you no longer have the app, email support@macrocore.app from the address linked to your account (or your Apple private relay address) and ask us to delete it. We'll confirm when it is done, at the latest within one month.
What is deleted
- Your account: email address, name and sign-in details.
- Everything backed up to your account: food, workouts, weight, measurements, fasts, water, settings, and the encrypted copies of your progress photos and stack.
- What you shared with friends, if you used Friends.
It is removed from our live systems straight away and from backups within 7 days.
What is not deleted
- The log on your phone. Deleting the account doesn't erase the app's data on your phone. To remove that too, use Delete All Data in the app's Settings, or delete the app.
- Your subscription. Deleting your account does not cancel a subscription. Cancel it in your Apple ID settings (iPhone) or in the Google Play app under Payments and subscriptions (Android). Apple and Google keep their own purchase records.
- Emails you sent us are kept for 12 months after the conversation ends. Problem reports and ideas sent from the app are not linked to your account and are kept for 12 months. Reports about other people are kept for 12 months.
Section 7 of the Privacy Policy has the full list of what we keep and for how long.